Scheduling / Staffing Coordinator

Scheduling / Staffing Coordinator: Denver Metro Area - Do you love being a match maker or doing puzzles?!? Job Description In this fast-paced and dynamic role, you will perform a variety of duties in the coordination of scheduling care for our clients. You will have the opportunity to communicate daily with the aging adult population and will provide critical support for our professional Caregivers by planning and developing consistent schedules. We are looking for a motivated, driven professional to join our successful, experienced and supportive team as we continue to grow. This is a full-time position. Although we would prefer an in-office position (Monday-Friday), we would be open to considering a hybrid work schedule (in-office and remote), including working four days per week for 10 hours per work day. Compensation: $24-$25 per hour range ($49,920-$52,000 annual salary equivalent), depending on experience and other skill sets. Please note wage is in addition to monthly bonus opportunities. Primary Responsibilities • Create and maintain client and Caregiver schedules with an emphasis on creating high quality matches and the development of positive relationships. • Monitor, mediate, and log all client and Caregiver activity utilizing our software system. • Enter and maintain accurate client and Caregiver records in the software system. • Follow up on Caregiver and client concerns as needed. • Answer incoming calls in a friendly, professional and knowledgeable manner. • Demonstrate open and effective communication with colleagues, Caregivers, clients and family members. • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Position Qualifications • Excellent customer service skills, integrity, and calm demeanor • Excellent organizational skills and attention to detail • Computer proficiency • Excels in a fast-paced environment • Quick and efficient decision maker • Can perform with a sense of urgency • Enjoys working as part of a team • Complete a criminal background, MVR, drug screen, and reference checks • Ability to work occasional evenings • Passion and knowledge of aging adult population preferred Benefits Home Instead Offers The Following Benefit Opportunities • Retirement plan with company match (no vesting schedule) • Attractive monthly bonus program • Group health, vision, dental, and telehealth insurance available • Paid vacation and sick time Company Profile Home Instead is the world's largest provider of non-medical home care and companionship services for seniors, with more than 1,100 independently owned and operated franchises throughout the world. Non-medical services include companionship, meal preparation, medication reminders, light housekeeping, incidental transportation, and personal care. Our services are performed by screened, trained and bonded Caregivers for as little as 4 hours a day and up to 24 hours a day, 7 days a week. Our company is built upon a set of core values, including integrity and passion for our senior population. These values have been instrumental in our success. You will be working with an experienced and dedicated group of professionals who have helped Home Instead excel into one of America's fastest growing and respected companies. Each Home Instead franchise is independently owned and operated and practices equal employment opportunities. Principals only. Recruiters, please don't contact this job poster. Please do not contact job poster about other services, products or commercial interests.